Managed Support Services
We offer security-first managed support services that monitor and protect your network.
Small-to-medium-sized businesses are facing evolving technological challenges. Managing operating systems, verifying business continuity with disaster recovery strategies, and adopting cloud services requires a large staff with years of experience. So how can growing companies ensure their server networks have adequate technical support? As a leading provider of IT support services, 12 Points Technologies offers managed services and IT support for businesses that handle all facets of their network infrastructure.
We understand that your organization’s heartbeat runs through your network. We enable clients to increase productivity and efficiency by:
Every company faces issues managing its technologies. However, medium-sized and small businesses deal with the added challenges of lacking the internal staff and knowledge to properly oversee their server and cloud-based networks.
12 Points Technologies LLC understands these obstacles and works with clients to make sure they receive the business technologies they need to succeed. Our experts have extensive knowledge of various management platforms, incuding:
Unlike other providers that prioritize their client list based on size, we believe every company deserves the same level of service. Partnering with our team delivers the following advantages:
The 12 Points Technologies LLC team has more than two decades of technology solutions experience. However, our team doesn’t settle for what we already know. Our experts attend conferences and regularly study trends to make sure our partners receive the best services. We were among the first managed IT support service providers in the Midwest to offer Datto disaster recovery solutions.
Our team believes in responding quickly to our partner’s needs. We strive to respond to tickets within two hours when possible. Partnering with 12 Points Technologies LLC also means you get a level of professionalism that other providers can’t match. We enable our clients to make educated decisions by carefully explaining the problem and outlining our recommended solutions.
Give your internal IT team the boost it needs with managed IT support services from 12 Points Technologies LLC. Contact us today to learn more about our five-stack security system.
We believe that cybersecurity is the most critical element of any managed support service plan. While other providers offer tiered security services, 12 Points Technologies LLC provides a five-stack security infrastructure to every client. Our team takes pride in delivering multiple layers of security to protect your critical data. Our five-stack security services include: