Managed Cybersecurity Services in Omaha With Our Secure by Design Approach

At 12 Points Technologies, we take a Secure by Design approach to everything we do. What this means for you is that security is the first consideration taken into account for every tool, application, employee, and process we deploy at 12 Points Technologies. Not an afterthought; not a secondary consideration. By taking this approach, we significantly reduce the number of risks our customers are exposed to, and therefore, the number of potential incidents that could occur.

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MAINTAIN BUSINESS CONTINUITY WITH OUR MANAGED CYBERSECURITY SERVICES

IT Support

Whether you need a comprehensive disaster recovery plan or co-managed IT support that gives your internal team a boost, 12 Points Technologies LLC offers cost-effective and customized IT support solutions that align with your company’s goals.

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VoIP

Implementing a telecommunications environment that scales with your company is critical in the modern business world. As a trusted Cisco partner, 12 Points Technologies offers VoIP solutions that modernize your business phone systems infrastructure.

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Cybersecurity

Cyberattacks pose a threat to every company. 12 Points Technologies LLC is a security-first provider and offers multiple layers to every service. From advanced threat protection to vulnerability management, our services provide peace of mind.

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Cloud

Utilizing cloud services enables your employees to work virtually anywhere and keeps your company competitive. 12 Points Technologies LLC understands the challenges associated with migrating data and works with clients to make the move seamless.

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Digital Forensics

12 Points Technologies LLC offers digital forensics services that help law enforcement agencies and attorneys in their criminal and civil cases. Our team uses industry-leading tools to thoroughly inspect computers, mobile phones, and databases for clues.

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The 12 Points Difference: Why Our Customers Choose Us

The Level Of Expertise Is Unmatched!

“Working with 12 Points Technologies is a partnership that is truly more of an extension of our internal team than an outsourced solution. Our staff sees 12 Points as a trusted and familiar part of our corporate fabric, providing actual resolutions through effective communication, so there is never just a silent acceptance or an unsatisfactory workaround solution.

Perhaps you are reluctant to bring on an IT partner or have had a bad experience in the past. We have not second-guessed our relationship. Their level of expertise is unmatched in our market!”

Jeremy GuenthnerFormerly RTG Medical

One Word… Responsiveness!

“We are a small business and don’t have or need employees with network and security expertise. We leverage our partnership with 12 Points Technologies to fill in those skills gaps when needed. When something comes up, the team gets back to us in a timely manner and has helped us through some tough issues that affected our ability to do business.

If you are a small business looking to augment or fill skills gaps, 12 Points is the way to achieve that goal. They have gotten us up and running faster with 12 Points than we would have been otherwise.”

Corey RectorDiversified Financial

Proactive, Reliable Support: Their Responsiveness And Commitment Are Unmatched!

“12 Points Technologies excels in customer service, with faster response times and proactive support, prioritizing troubleshooting and adapting to feedback, ensuring minimal disruption and continuous improvement. This kind of partnership has given us peace of mind, knowing our tech systems are dependable and supported by a team that cares about our success. B

ut 12 Points Technologies goes far beyond that. They bring a strategic, mission-driven approach that goes well beyond traditional IT. Unlike many IT firms that focus solely on technology, 12-Points truly understands and aligns with our mission. They’re more than just a vendor; they’re a partner. Their approach isn’t just about systems and software; it’s about empowering us to make a greater impact.

We’ve worked with other IT firms, but what sets 12-Points apart is their dedication to customized solutions. They don’t take a one-size-fits-all approach; instead, they tailor their technology to fit our unique operational and strategic needs. This customization has helped us streamline processes in ways that actually drive results.”

Scott SullivanNebraska Credit Union League

Let 12 Points Technologies Do The Heavy Lifting!

“In a co-managed environment, wearing multiple hats, I run into issues that I cannot solve, and I am sometimes out of the office and unavailable. With 12 Points Technologies as a partner, I know that there is someone with the knowledge, expertise, and my company’s best interest at heart to handle whatever comes up.

It’s challenging and costly to fill the roles of CyberSecurity, Helpdesk, Networking, and Server admins in-house. 12 Points can do the heavy lifting, letting you focus on managing the business.

They have been working alongside us for over a decade, and no matter the time of day or year, someone has been able to jump on and take care of the issue.”

John ThomasOneStaff Medical

In 25 Years I Have Never Even Considered Switching!

“Not many companies can say that, but 12 Points Technologies is a great resource for our team. I’ve never felt as if I was a customer; 12 Points has been my partner. And I know I can trust them to take care of anything that comes up!”

BobBednarInSearch

Partnering With 12 Points Technologies Has Been An Absolute Game-Changer For Us!

“As the only on-site IT professional at our nonprofit with 50-100 employees, I appreciate their expertise in maintaining our servers and security systems. This allows me to focus on developing technology solutions that help our employees achieve their goals and our organization fulfill its mission.

They have a core group of highly skilled, incredibly responsive, and thorough IT professionals who pass their knowledge and experience on to their growing team. They always ask detailed questions about the issues we face and provide high-quality service. They also make sure to give us detailed explanations of how the issue was resolved, and how we can avoid similar problems in the future.

If you’ve been thinking about working with an IT provider, partnering with 12 Points Technologies will undoubtedly help you achieve the same level of success!”

Aaron TraudtNebraska Early Childhood Collaborative

With 12 Points Technologies As A Trusted Partner, We Can Focus On Our Misson, Knowing That Our Cybersecurity Needs Are In Expert Hands!

“One of the standout advantages of working with 12 Points is their comprehensive support across all areas of IT. Whether it’s cybersecurity, server management, on-site assistance, or handling equipment and licensing procurement, they provide guidance and solutions for every aspect of our technology needs.

Partnering with 12 Points for our cybersecurity needs has been instrumental in the operation of our organization. Their expertise and advanced monitoring tools provide robust protection, ensuring that our sensitive data and systems are safeguarded against evolving threats.

Beyond just technical solutions, their dedicated assistance and collaborative work with our internal IT department have empowered our organization to operate with confidence, knowing that both our staff and digital infrastructure are secure!”

Alexis PachecoThe Susan Thompson Buffett Foundation

You Can’t Hire Them Fast Enough!

“12 Points Technologies are easily the best IT people I’ve ever worked with, and it’s not even close! Others I’ve worked with in the past have suffered from “IT Guy Syndrome.” Though likely not intentional, they always treated us poorly and acted aloof. At 12 Points, everyone you come in contact with is cordial, professional, and friendly.

From Tony, the owner, to sales and the IT team, everyone is happy and genuinely wants to help solve the problem. If there is ever an issue, I can call or email and get a response that day. It’s usually within minutes!”

Tim SteinbachOoh De Lally

Take The Leap!

“If you have been on the fence about who to work with for your IT provider requirements, 12 Points Technologies has been a great team to work with!

They have been extremely responsive in both tech support and sales, getting us what we need right then and there 90% of the time. The whole team works together to get the job accomplished and make sure we are taken care of as quickly as possible.”

Stacy MorrisDecker Packaging

Having Reliable IT Support For A Small Business Like Mine Is A Real Peace Of Mind!

“While we have not worked with other IT providers before, 12 Points Technologies has been a reliable and trustworthy partner for our business.

Their responsiveness and quick attention to my needs means I can focus on my business and trust the tech to them.”

Dr. Timothy KuoHeartland Ear Nose and Throat

We Value 12 Points For Their Client-Centered Approach And Technical Expertise.

“Timely and efficient customer service is essential for addressing our IT issues. The team at 12 Points provides excellent customer service, ensuring peace of mind.

Their consistent security updates and reliable security controls ensure we never have to worry about the safety of our network, data, and people.”

Natalya WallsiCare Solutions

12 Points Technologies Will Deliver What They Say They Can!

“We have been a client for over 15 years, and I have a very high level of trust in their leadership. They will not overpromise and underdeliver. Furthermore, they understand our business and our operation and blend in well with it.

The leadership has a very high level of industry knowledge, and the relationship we have with them is of real benefit to us!”

Steve HooverSheppard’s Business Interiors

12 Points Security Measures Are Solid. We Have NEVER Had Any Issues With That!

“When a problem arises, it is pretty easy to get it fixed right away. Response time on tickets is very quick. I know when the 12 Points tech teams answers the phone, I’m in good hands!

12 Points Technologies is not a large corporate firm where you get passed from person to person, so it is nice being able to communicate with the owners of the company when I need to.”

Kate Robertson Village of Arlington

The Service And Support Provided Is Money Well Spent!

“With 12 Points Technologies, we receive reliable support for any problems that arise and fast and efficient service whenever we need to add products or solutions.

The difference is their response time. Calls and emails for support are responded to in a timely manner, allowing us to get back to our business.”

Joe Lecci Ooh De Lally

12 Points Technologies Feels Like Part Of Our Team!

“They ease anxiety on our end because they are not so big that you have no idea who the people are, and we can communicate efficiently with a point of contact who has a historical perspective.

This extends to taking the lead with other vendors we work with to connect services when relevant. Flexibility and responsiveness are very important to us, and 12 Points respects that we have a flow of work that is a bit crazier than other times and will assist as needed.”

Cary MohiuddinCollective for Youth

They Have Experience Most Companies Don’t.

“The 12 Points Technologies team has a wide range of experience in all areas of IT and is always looking for new solutions to help keep our environment safe.

They are consistently available to respond and help with any issue when it arises, and I appreciate their willingness to work with us whenever needed!”

Mike SchaffertOneStaff Medical

12 Points Technologies Provides The Best Possible Pricing And Timely Response.

“With 12 Points Technologies, I can trust that my equipment and software orders and renewals are at the best pricing and budgeted for the right timeframe. Projects are handled and completed on time and on budget, and support tickets are resolved in a timely manner so that I can resolve other issues. I can contact them at any time to discuss options, opinions, or concerns that I may have, and I will receive expert advice and recommendations!”

Colette StrickletPhillips Manufacturing

  • Rapid Response Time

    We understand that timing is everything when issues develop in your network infrastructure. Our team is committed to responding to most requests within two hours and providing the best solution for your needs.

  • Increased Security

    As a veteran-owned company, we know how important security is to the long-term health of a business. Every solution we provide is geared towards shielding your company and employees from cybercrime.

  • Increased Transparency

    Unlike other providers that utilize hidden fees to increase costs, 12 Points Technologies LLC offers a transparent pricing structure. Partnering with us provides peace of mind knowing you’re receiving what you pay for.

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12 Points Technologies LLC: Protecting Your Business With Our Multi-Layered Approach

Many technology solutions providers offer basic cybersecurity solutions and charge for additional protection. 12 Points Technologies LLC believes that each client deserves the same level of enhanced defense. Our multi-layered approach is available to every partner and provides maximum coverage by safeguarding the following:

  • Basic protection: Utilizes antivirus and firewall software for baseline protection
  • Email security: Prevents email breaches with AI-based threat protection
  • Endpoint protection: Minimizes risk of targeted attacks with zero-trust application control
  • Monitoring: Leverages security analytics to ensure immediate response
  • Awareness training: Enhances security by increasing your team’s knowledge of phishing strategies
100%

Veteran owned

99%

Customer satisfaction rating

97%

Customer retention over 18 years

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